Increase Patient Retention with
Automated Follow-Ups
Turn lab results into returning patients with smart follow-ups and timely reminders.
Trusted by labs and clinics worldwide
How Smart Follow-Ups Work
Flexible follow-up workflows for every lab model to improve retention and continuity of care.
For DTC Labs:
AI-Powered Follow-Ups
Automatically identify follow-up needs, schedule reminders, and bring patients back at the right time.
Follow-Up Detection and Matching
AI identifies follow-up needs from lab results and patient history, then matches them to your test names.
Reminder Scheduling
Follow-up timelines and reminders are set automatically.
Patient Notifications
Your lab receives notifications, so you can reach patients through your existing channels.
For Reference & In-House Labs:
Doctor-Driven Follow-Ups
Enable doctors to schedule consultations and reduce missed follow-up testing.
Consultation Scheduling
Doctors can set follow-up consultation dates based on the patient's results and care needs.
Patient Email Notifications
Patients receive an instant confirmation email, plus a reminder before the scheduled consultation.
Continuity of Care
Keep patients engaged and reduce missed follow-up consultations and testing.
Clinical insights
you can trust
Built on the latest medical literature and clinical guidelines.
Continuously reviewed and validated by healthcare professionals.
Tailored to patient history, previous results, and clinical context.
Simple Integration, Flexible Setup
Choose how to send lab data to Docus and access results in minutes.
API/HL7 Integration
Send lab data via API/HL7 and receive structured interpretation reports and other outputs directly in your LIS, CRM, or EHR.
Docus Interfaces
Get started instantly with Docus interfaces for labs, doctors, and patients. No integration required.
